Exchange & Refund Policy
Aapki satisfaction hamari priority hai. Koi bhi masla ho, hum solve karenge.
๐ฆ Wapas Bhejo
Parcel secure karke 7 Din ke andar wapas bhejo. Pehle WhatsApp pe contact karo return address ke liye.
๐ Hamari Team Check Kare Gi
Item receive hone ke baad hamari team carefully verify kare gi, condition, packaging, original tags.
๐ฐ Refund Process
Verification ke baad 3โ5 working days mein refund ya exchange complete ho jata hai.
โฑ๏ธ Return Window
Delivery ke 7 Din ke andar return ya exchange request karni hogi. 7 Din ke baad returns possible nahi honge.
โ Return/Exchange Eligible
- Damaged ya defective item mili ho
- Wrong item deliver hui ho
- Item description se bilkul match na kare
- Item unused, unworn aur original condition mein ho
- Original tags aur packaging intact hon
โ Return Eligible Nahi
- Pehni hui ya use ki hui items
- Bina original packaging ke items
- Galat use ya care se damage hui items
- Sale items jo final sale mark hon
- 7 Din ke baad requests
๐ Shipping Cost
Agar galti humari ho (wrong ya defective item), toh return shipping cost hum denge. Change-of-mind returns mein customer khud shipping cost dega.
๐ต Refund Method
Refund inn mein se kisi ek method se milega:
- JazzCash wallet
- Easypaisa wallet
- Bank account transfer
Verification ke baad 3โ5 business days lagenge refund process hone mein.
๐ Exchange Process
Agar alag size, color ya product chahiye, toh exchange bhi possible hai (subject to availability). Original item receive hone aur verify hone ke baad exchange item ship hoga.
๐ Return Kaise Shuru Karen?
- WhatsApp: +923071371018, order details aur return reason ke saath message karo
- Email: support.gharsajaao@gmail.com
- Hum return address aur process guide karenge
๐ค Hamara Waada Aapse
Hum apne har product pe fakhar karte hain. Agar kuch bhi theek na lage, humse contact karo, hum poori koshish karenge sab theek karne ki.
WhatsApp pe Return Start Karo